When It’s “Not Working” – How to Politely Help a Customer when the website works everywhere else
Every business owner who manages a website (or builds them!) has had this moment: A customer reaches out frustrated - “My website isn’t working!” - but when you check, everything’s running perfectly.
Read moreWhat I Recommend to My Clients When They Ask About SEO
One of the most common questions I get from clients after their new website goes live is: “What about SEO?” It’s a fair question — every business owner wants to show up on Google as quickly as possible. The good news is, when I build your website, I’ve already employed…
Read moreFive Clients, Zero Feedback: The Waiting Game
If you’ve ever worked with clients, you’ll know this universal truth: feedback always arrives late, and never one at a time. Right now, I’m in the middle of what I call “The Great Feedback Drought of 2025.” I’ve got five clients, five projects, and exactly zero responses sitting in my…
Read moreHow I Use ChatGPT to Write High-Quality, Local SEO Content for My Clients
As a web designer and content creator, I’m always looking for ways to deliver better results for my clients and that includes using smart tools like ChatGPT to assist in writing compelling, SEO-friendly content that drives real traffic.
Read moreOvercoming the Roadblock to Writing Website Content
If you've ever stared at a blank page trying to write your website content, you're not alone. For many business owners, the hardest part of launching a new website isn’t choosing the colours or layout — it’s figuring out what to say.
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